Register TODAY – TARGET, SELL & PROFIT – B.Y.O.B. Workshop, August 11, 2011
July 15th, 2011 // 4:28 pm @ John D. Laslavic
Target, Sell & Profit!
B.Y.O. B. – Build Your Own Business Workshop
Are you like many business owners & executives that struggle with:
- The relationship between Marketing & Sales
- Measuring your marketing return on investment
- Generating leads
- Managing your sales force more effectively
- The true capabilities of Social Media & SEO
- Understanding how Fans, Connections & Followers can generate revenue
If you struggle with ANY of the above, then we have the perfect workshop for you! BYOB, The Build Your Own Business Workshop has developed by John D. Laslavic, Larry Lewis & Chris Maas.
We developed this workshop in order to show business owners & executives how to exactly accomplish the bullets above!
Read below & click on the image to see exactly how this course WILL help you and your business!
Learn what you NEED to do today to Target, Sell & Profit!
John D. Laslavic,LPBC & President of ThistleSea Business Development will begin the workshop by teaching you:
- To lead a more profitable company
- To better understand the relationship between marketing & sales
- To measure your marketing return on investment
Larry Lewis, President of Clientbuilder Sales & Marketing will then teach you:
- To generate more leads
- To make more sales
- To manage your sales team more effectively
Lastly, Chris Maas, Vice President of Insight Marketing Solutions will teach you:
- To create a larger web presence
- To understand how to turn the Fans, Followers & Connections from your social media pages into an endless revenue stream
- To learn the TRUE capabilities of Social Media & Search Engine Optimization
And MUCH, MUCH MORE … Bring your notepads and extra writing instruments because you will have several questions for us when we form our Q & A panel at the end of the workshop!
Event Info
August 11th, 2011
8:30am – 12:30pm
Pine Professional Building, The Keller Williams Classroom
11279 Perry Hwy.Suite 300 – 3rd Floor
Wexford, PA. 15090
Registration
CLICK ON THE LINK BELOW TO VIEW THE REGISTRATION FORM:
BYOB Build Your Own Business Workship August 11 2011_registration-form
PRINT IT OUT AND FAX IT IN TO THE 925.848.3266
Seating is limited to 35 persons so act fast!
If you have ANY questions at all, please feel free to contact us directly at the contact information below:
John D. Laslavic, LPBC or Wendy O. Lydon, LPBC at 724.935.1930
Category : Blog &Featured &Uncategorized
Are you delivering great customer experiences time and time again?
July 9th, 2011 // 4:25 pm @ John D. Laslavic
By John D. Laslavic, LPBC, Business Coach / President, ThistleSea Business Development, LLC
Common sense tells us that every business needs customers. The service your customers expect from you, your employees and your company in providing a consistent product or service that meets their requirements and fulfills their needs will determine if you gain repeat business and garner more referrals, right. Well almost right!
Your customer service might be underperforming if you answer YES to any of these questions:
- Are your employees underperforming and cast in the wrong jobs?
- Do your managers and employees have little or no feeling of real success?
- Does your team feel underappreciated?
- Is your training inconsistent or non-existent?
- Is your company void of industry or the adoption of business best practices?
Sad to say, customer service is not enough today to win a customer’s repeat business or their referrals for your business. For you and your business to earn a customer’s repeat business today, you must look beyond just delivering great products and services. Today, you must provide customers with a great customer experience.
According to the recent studies, 60% to 80% of customers who say they are satisfied with a company’s product or service find that alone is not enough to get them to return and to obtain their repeat business. So, in addition to offering a great product or service, you must build experiences that create loyal customers and that gain you loyal raving fans.
Where does it start? It starts with your leadership. Your leadership as an owner in creating a culture and the environment by setting a strong example that your employees can follow and your customers can understand. It starts with you, the leader, communicating a strong, compelling and exciting vision that serves all employees, stakeholders and customers. It involves you as the leader serving your employees well and each of them serving each other well. That’s right; it starts with employees serving each other well.
If you’re a manufacturer, professional firm, service company, not-for-profit, retailer or any other type of business, consider this carefully. Below is an article that was recently prepared for the Western PA Hospital News. This article talks about a customer experience of a recent, actual example of one medical practice with one patient.
Check out this article:
Is Good “CARE” Still Good Business?
Could this type of situation happen in your company? Could you or your team drop the ball and lose focus on actually why you are there? If so, what actions are you taking to prevent these types of situations from happening? Do you know where to start?
A customer base that builds and returns is build through great customer experiences. To have those experiences, you must be intentional. Have you established the environment and are you building the systems that will lead you to inspire and astound your customers time and time again?
If you want to work on or learn more about building a business system that delivers a great customer experience time and time again, we are here to assist you. Give ThistleSea Business Development, LLC a call at (724) 935-1930 or email us at info@thistlesea.com.
Pittsburgh Area Business Coaching Practice Moves to New Offices
April 18th, 2011 // 10:42 pm @ John D. Laslavic
ThistleSea Business Development, LLC is pleased to announce it has recently moved to a new location in Wexford, PA. The new professional business development office is located in Pine Center at the following address:
ThistleSea Business Development, LLC
Business Development Office
11269 Perry Highway, Ste. 350
Wexford, PA 15090.
John D. Laslavic, LPBC, president of ThistleSea Business Development commented, ” our new offices provide us with additional space to expand our services to the area businesses and to serve business owners and their businesses more effectively.”
ThistleSea Business Development, LLC has been serving area businesses since 2005. For more information, call John or Wendy at 724 935-1930.
Category : Featured
Wendy Lydon Receives Licensed Professional Business Coach Designation
January 5th, 2011 // 10:37 pm @ John D. Laslavic
Pittsburgh Area Woman Receives Licensed Professional Business Coach Designation
Wendy Lydon, LPBC
Wexford, PA – January 6, 2011 — Local business woman and business coach Wendy Lydon, LPBC, has completed advanced business coaching training with the Professional Business Coaches Alliance (PBCA), Canton, OH (www.pbca.com). She is vice president of ThistleSea Business Development, LLC, (www.thistlesea.com) a Pittsburgh, PA area business coaching firm where she has been assisting the firm’s clients since 2009.
The Licensed Professional Business Coaching designation requires over 50 hours of intensive classroom training covering all aspects of coaching and mentoring successful business owners in addition to nearly 100 hours of continuing education annually.
The PBCA is an alliance of the most highly trained professional business coaches across North America. Its members have helped hundreds of business owners to become more successful.
Ms. Lydon is no stranger to business. She has formal education and degrees in Business Management and Information Systems. Ms. Lydon has over twenty years of extensive background and expertise in business development, sales leadership and customer care in healthcare, group purchasing, association management, retail and distribution. She is a member of the Women’s Business Network and Pittsburgh Professional Women organizations.
“Joining forces with a group of successful and committed business coaches gives my clients not only the insights of my solid career experience, but also the expertise and talents of over 100 Licensed Professional Business Coaches across North America,” said Ms. Lydon. “In addition, I now have a range of tools and best business practices my clients can use to really enhance their business performance to move to the next level much more quickly.”
John D. Laslavic, LPBC , president of ThistleSea Business Development, commented, “We are extremely pleased to add the talents of Ms. Lydon to our ThistleSea Business Development team of licensed professional business coaches. She has a tremendous business background and the skills to help business owners reach their professional and business goals.”
Ms. Lydon’s offices are located at 7500 Brooktree Road in Wexford. She offers both one-on-one coaching and group coaching for business owners and a variety of training and business assessments. She and her family reside in Cranberry Township, PA.
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About ThistleSea Business Development, LLC.
Established in 2006, ThistleSea Business Development, LLC is a business coaching, strategy development and training company based in the Pittsburgh area. It is the only service organization in the area comprised of a team of three Licensed Professional Business Coaches and also a certified Guerilla Marketing Firm. ThistleSea Business Development also includes the divisions of CNICUS Buying Group, providing services that help businesses increase revenue, reduce expenses and improve their performance and Ketchfire, which focuses on the design and implementation of internet, web development and social media tools and strategies.
“Because your business should lead to Abundance.”
For additional contact information:
Wendy O. Lydon, LPBC, Vice President
ThistleSea Business Development
Phone: (724) 935-1930
Cell: (724) 316-7027
Email: wendyo@thistlesea.com
Business Development Office
7500 Brooktree Rd., Suite 117
Wexford, PA 15090
Phone: 724.935.1930 Fax: 925.848.3266
thistlesea.com
PRESS RELEASE
FOR IMMEDIATE RELEASE
CONTACT:
John D. Laslavic, LPBC, President
ThistleSea Business Development, LLC
Phone: (724) 935-1930
Cell: (412) 559-3503
Email: jdl@thistlesea.com
Web Site: thistlesea.com
26 Reasons Business Owners Seek Help
August 8th, 2010 // 7:46 pm @ John D. Laslavic
When Might You Want To Recommend Or Seek Assistance from A Licensed Professional Business Coach?
Many life events occur that impact business owners, business partners, business investors and business executives. When should you seek help from an experienced business coach or mentor? And why would you look for one?
ThistleSea Business Developments’ clients come from many different skills, educational backgrounds, careers, geographic locations and types of businesses. But are there some things they have in common? Yes, a few include:
- A strong desire to succeed!
- Knowledge that they might not know everything!
- Some degree of lacking a completely clear vision of the future!
- Experiencing some type of frustration, failure and/or pain!
- A gradual or a sudden change of circumstances in their business or personal life!
- An unending need or desire to learn more and get it right!
So what are some of the types of circumstances you might recognize in others or in your own business that could encourage you to recommend a business coach to another or seek assistance yourself?
Below are some reasons that we see at ThistleSea Business Development that might help you:
- Business is growing to fast for the owner to keep up with the changes needed,
- Owner losing control,
- Lack of business sales growth,
- Desire to sell and/or realizing the business has little value,
- Disputes within the business,
- Son (s) or Daughter (s) taking over the reins of the business,
- Family issues in the business,
- Junior partner takes over the business,
- Business begins to fail after 16, 32 or more years of a successful business,
- Owner ends up in the Emergency Room because of the business pressures,
- Not enough income to earn a profit,
- Bank loan requirements that suggest a higher success rate when owners hire a licensed professional business coach,
- Owner cannot find employees, who care,
- Owner 2 years in business and the business not working,
- A monumental mistake that puts their business at extreme risk,
- Owner failed in one business and not wanting to fail again,
- Looking for a new location to establish or re-establish the business,
- Retirement of a senior owner or partner,
- Co-owner not fulfilling their responsibilities,
- Theft of business assets by a co-owner or employee,
- Owner continues to self-sabotage,
- Competition from other businesses or individuals,
- Franchise model broken because of owner’s success,
- Added additional locations and owner (s) are out of control,
- Death of the owner or key employee,
- Lose of key customer (s) severely impacting revenue / cash flow.
If you are experiencing any of these situations in your business or others, be encouraged that there is help and these situations have answers and can be resolved for business improvement.
Our staff and allies at ThistleSea Business Development can help you identify the best way to start, resolve these issues and help you gain clarity and take action. We encourage contacting us at 724.935.1930 for a free initial consultation.
By John D. Laslavic, LPBC, President
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